Compassionate answers about home care services across Ohio

Frequently Asked Questions

At Lock Hearts Home Care Solutions, we believe families deserve clear answers. Whether you're looking for homemaker personal care, transportation, respite care, or adult day services – we're here to help you understand your options.

Our trained staff provides compassionate, regulation-compliant care throughout Ohio. Below are answers to the most common questions we hear from families like yours.



  • What services does Lock Hearts Home Care Solutions provide?

    Lock Hearts Home Care Solutions provides quality home and community-based support services including Homemaker Personal Care (HPC), non-medical transportation, respite care, adult day services, vocational support, and residential services designed to promote independence and daily living skills.

  • What does it mean that Lock Hearts is DODD-certified?

    Lock Hearts Home Care Solutions is certified by the Ohio Department of Developmental Disabilities to provide services for individuals with developmental disabilities. This certification shows we meet Ohio’s standards for training, safety, and quality care.

  • Why should I choose a DODD-certified provider?

    A DODD-certified provider follows state guidelines designed to protect individuals and ensure professional, compassionate, and reliable support services. Families can feel confident knowing care is delivered according to Ohio standards.

  • What makes Lock Hearts Home Care Solutions different?

    Lock Hearts Home Care Solutions provides quality home and community-based support services including Homemaker Personal Care (HPC), non-medical transportation, respite care, adult day services, vocational support, and residential services designed to promote independence and daily living skills.

  • Who do you serve?

    We proudly support individuals with developmental disabilities and adults who need assistance with daily living and community-based support services throughout the Akron, Ohio area.

  • Are care plans personalized?

    Yes. Every individual receives a customized care plan tailored to their personal needs, goals, routines, and level of support.

  • Are your caregivers trained and background checked?

    Absolutely. Our staff members complete required training, screenings, and background checks to ensure safe, professional, and compassionate care.

  • Do you work with Ohio waiver programs?

    Yes. Lock Hearts Home Care Solutions works with eligible individuals receiving services through Ohio developmental disability waiver programs.

  • How do I get started with services?

    Getting started is simple. Contact our team to schedule a consultation so we can discuss your needs and develop a personalized care plan.

  • Do you provide transportation and respite care services?

    Yes. We offer reliable non-medical transportation services and respite care to support individuals and provide relief for family caregivers.

Ready to Get Started?

Contact Lock Hearts Home Care Solutions today to learn how our compassionate team can support you or your loved one with personalized, dependable care.